We are Direct Order Blinds, a leading provider of high-quality window blinds that are the perfect fit for your home. With our innovative and convenient solutions, we strive to enhance the beauty and functionality of your living spaces. To explore our wide range of blinds and experience the ease of installation, visit our official website here.
At Direct Order Blinds, we offer a comprehensive range of blinds designed to cater to various tastes and requirements. Our blinds are carefully crafted to provide both style and functionality, allowing you to control the amount of light and privacy in your rooms. Whether you’re looking for roller blinds, venetian blinds, or vertical blinds, we have the perfect solution for you.
In addition to our extensive collection of blinds, we take pride in our hassle-free installation process. With no drilling or screwing required, our blinds can be easily fitted into your windows, ensuring a seamless integration with your home decor. We understand the importance of convenience, and our products are designed to offer a stress-free experience from start to finish.
Direct Order Blinds is committed to serving customers around the world. While we primarily operate in the United Kingdom, we are continuously expanding our reach to different cities and countries. Currently, you can find our blinds in major cities across the UK, such as London, Manchester, Birmingham, and Edinburgh. We are dedicated to delivering our exceptional products and services to customers wherever they may be.
To read reviews and feedback from our satisfied customers, you can visit our review page on Life Community. Discover how our blinds have transformed homes and provided the perfect fit for our customers.
Experience the convenience and elegance of Direct Order Blinds today. Visit our official website here to find the ideal blinds for your home.
Unsatisfactory Customer Service Experience
I had a rather disappointing experience with Direct Order Blinds. While the blinds themselves fit well and provided some degree of blackout, there were certain issues that led me to give a rating of 1 star.
The main concern I encountered was their customer service. Two of the clear plastic clips used to operate the blinds arrived broken. When I reached out to their customer service department for replacements, I was directed to a link where I could purchase the clips myself. I found it disheartening that after spending over £500 on blinds for just three small windows, I was not offered a simple solution or provided with replacement clips free of charge. Instead, I was asked to make an additional purchase, totaling £7.90, including shipping costs.
Furthermore, their response indicated that because I hadn’t immediately requested the replacement clips upon receipt of the blinds, they were unsure if the breakage occurred due to « user error. » This statement raised concerns regarding the quality and durability of the components. It’s worth noting that I had not even installed the blinds at the time when the broken clips were discovered.
Considering the wide selection of perfect fit blinds available online and varying pricing options, I would advise potential customers to explore alternative providers. My experience with Direct Order Blinds’ customer service left much to be desired.